Testimonials

 
 

Joe and Donna Zammit

3 Brae Place Castle Hill
Following a decision to sell our home in Castle Hill,  we approached a number of Real Estate agents in an endeavour to obtain the correct selling strategy that would meet our particular needs.Our decision to engage Mechlenne Douaihy and her team at Merc Real Estate provided us with by the best selling experience we could have encountered. Mechlenne clearly explained their selling strategy, supported us with meaningful information and data and was particularly generous with her time throughout the entire process. The real difference in with dealing with Merc compared to other larger firms in the Hills District is the personal service from Mechlenne as the owner of the agency compared to dealing with just a Sales Executive.We would highly recommend to any Vendor looking at engaging a professional organisation that they speak with Mechlenne before deciding on a sales strategy. A great effort and we would certainly not hesitate in referring any prospective Clients to Merc Real Estate!
 
 

George Maiolo – Director Modernview Homes

“After having our Display Home on the market for almost 1 year I was starting to lose hope in us getting the sale done for the price we were after. I was recommended to Mechlenne from Merc Real Estate by a friend of mine and making the switch was one of the best business decisions we could have made. Mechlenne came in with a fresh new approach and a flawless strategy that she was confident in, and after having the home back on the market for two weeks and working in close with us making sure we were always kept in the loop, Mechlenne came back to us with multiple offers that we were happy with but the final sale price that was achieved was beyond all expectations and totally unexpected, we can’t thank Mechlenne and the Team at Merc Real Estate enough! Mechlenne works VERY hard for her clients and best of all, gets results!”
 
 

Duzgan and Asiye

“We hired Brett Macartney from Merc Real Estate to sell our home in Baulkham Hills, after an unsuccessful sales campaign with another agent. He sold the property in just two days on the market for an outstanding result! His strategies made all the difference. We would highly reccomend Brett and the team at Merc Real Estate to anyone thinking of selling.”
 
 

Natalie

We are not new to selling our home and have had many experiences with agents so we knew what we wanted when we set out. Mechlenne Douaihy exceeded all our previous experiences and even exceeded our expectations. Dealing with Mechlenne took the stress out of the whole experience, her local knowledge helped us make good decisions, her dealings with buyers were extremely professional and all the while she remained warm and friendly. We are very pleased we found Mechlenne Douaihy and we would highly recommend her to anyone selling their home.

 
 

Jennifer

As an informed vendor, I did my due diligence in selecting an agent to sell my home. Mechlenne and her team where outstanding and very pro­fessional. She demonstrated a good understanding of the real estate market. She has navigated through the sales process efficiently, ethically and respectfully with all concerned. I have no hesitation in recommending her to anyone who wants to sell their property.
 
 

Simon and Karen

Mechlenne and her team exceeded our expectations in terms of result, but also service – keeping us engaged throughout the process and providing expert advice. We are happy to recommend Merc Real Estate to anyone seeking a great result and professional service
 
 

Chris, Elizabeth and Dimtrios Amvrazis

Dear Mechlenne

Thank you for all the help you’ve given us in finding a new home.We have spent many months searching for a property and we have met many real estate principals during this period.  We were very pleased and pleasantly surprised by your commitment and dedication to meet our needs.  Your friendly personality and professionalism made our decision easier.  As you know, customers invest in the honesty and integrity of the service they receive.   You have delivered in this respect and we wish to acknowledge you for this and praise you for going above and beyond the call of your professional duty to accommodate us in finding a house.We wish you the very best in your professional life and have no difficulty in recommending you, with confidence, to anyone who wishes to purchase a property.
 
 

Catherine Nelson

Dear Mechlenne,

I would like to express my appreciation to you for the professional approach to the listing, advertising and sale of my father’s property. Right from the start I felt the property would have good exposure and would generate a lot of interest. Even so, I was amazed at the amount of interest in the property.

Your help in organizing workmen made the process much less stressful. The constant feedback regarding the interest generated and the offers made was greatly appreciated. I was thrilled with the result and I would not hesitate to recommend you to anyone who was selling their home.

Kindest regards,
Catherine Nelson
 
 

Monica Xavier

Mechlenne has been with us this whole way though this most important and stressful time of selling our biggest asset in our lives. She guided us through the whole process and always kept us up to date with everything. I was introduced to her as my sales agent but we will continue to remain as friends
 
 

Wendy and Nigel Caygill

On behalf of Wendy and I, I just wanted to thank you for all your work on the successful sale of our home. The market in which you are currently working must be like running a marathon in mud. As you know we originally listed 12 months ago with another agent with no outcome which meant every Saturday getting everything ready for inspections only to end up week after week disappointed and so for you to turn this around in a few weeks speaks volumes for your honouring a promise to devise a mutually agreed strategy and having the tenacity to action every detail. The principals of sale do apply, as do the attributes of successful sales people, integrity; honesty; clarity and consistency in communication, and persistence, these you possess and have demonstrated throughout our 6 week journey.

One of the things you did commit to was a start and end date, this was especially relevant to us and this allows us to ‘move on’ and get on with the actions which have been waiting the successful outcome of our home sale. We wish you further success

 
 

Scott Evans Director / Owner Game Farm Pty Ltd

‘The fact that Mechlenne had a proven history in marketing high end properties and had achieved
multiple record prices for the district also provided me the much needed confidence to proceed’.
 
 

Graeme Webb Chairman EDG Capital Limited

‘The most able, honest, articulate and successful agent I have encountered in my dealings is
Mechlenne Douaihy’.
 
 

The Criniti Family

‘Mechlenne stood out because she believed we could achieve the sale price we were expecting
when other agents thought it was unrealistic’.
 
 

Joe and Rima Sammour

‘You orchestrated the marketing campaign to perfection and achieved the result that we were
after’.
 



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